WE ARE ACCEPTING APPLICATIONS FOR BILINGUAL Call Center REPRESENTATIVES (MANDARIN/ENGLISH); (SPANISH/ENGLISH) & (RUSSIAN/ENGLISH)
The Customer Service Representatives in our Telephone Call Center handle customer inquiries regarding billing, service, collection, and emergency calls. They process emergency and gas leak orders along with service requests.
Customer Service Representatives provide customer information related to billing, collection, and the tariff, etc., and also accept and process applications for gas service.
Our Telephone Call Center is open 24 hours a day - 7 days a week, as such, Customer Service Representatives are assigned to various shifts. Starting times for Customer Service Representatives vary according to shift assignment. The main hours of operation are 8:00 am to 6:00 pm Monday through Friday. Nights, weekends, and holidays could be required.