Philadelphia Gas Works

Internship - Customer Service Operations

Customer Service Department
Employment Status
Customer Service/Support
Job Locations
ADP Department #
Customer Service Department [44]


The Philadelphia Gas Works (PGW) is the largest municipally-owned gas utility in the nation, supplying gas service in the City of Philadelphia to over 500,000 customers.  From its humble beginnings in 1836, PGW has grown into the large, modern facility that exists today.  As one of the nation's leading natural gas providers, PGW prides itself on stability and continual growth.  PGW is dedicated to becoming the Greenest Natural Gas Delivery Company in the region.



The PGW Internship Program is designed for students currently enrolled FULL-TIME at an accredited college or university with a sophomore classification or above ONLY.

If you are not a full-time student, please refer to our other current employment opportunities.



  • Maintain detailed records of call statistics, skills statistics, and call distribution to maximize forecasting accuracy
  • Ensure appropriate staffing and cost effective labor utilization
  • Run various reports and monitor call center queues
  • Other various duties as assigned


  • Be a full-time student currently enrolled in an accredited university or college 
  • Have a sophmore classification or above
  • Be in good academic standing
  • Profiiciency in MS Office; (word processing, spreadsheets, and database systems)
  • Data analysis experience 
  • Ability to multi-task
  • Proven ability to work well in a high pressure/target driven environment


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed