Philadelphia Gas Works
Looking for a challenge and ready to light up your career?
The Philadelphia Gas Works (PGW) is the largest municipally-owned gas utility in the nation, supplying gas service in the City of Philadelphia to over 500,000 customers. From its humble beginnings in 1836, PGW has grown into the large, modern facility that exists today. As one of the nation's leading natural gas providers, PGW prides itself on stability and continual growth. PGW is dedicated to becoming the Greenest Natural Gas Delivery Company in the region.
Make a difference in your future – Become part of the PGW Team!
Supervisor - Dispute Resolution Unit
City of Philadelphia - Philadelphia County Residency Requirement within 12 months of hire
Free Health Insurance – Free Dental Insurance – Pension Plan – Free Parking – Wellness Programs
Dispute Resolution Administration
Maintain tracking system for all incoming and completed work assignments providing regular weekly, monthly and ad hoc reports as requested; provides statistical analysis of types of complaints, resolutions and unsettled issues.
Coordinate union subordinate work activities by developing project timelines, milestones and analyzing impact, prioritizing activities, making work assignments, monitoring projects, and providing direction and assistance as needed.
Assess employee needs ensuring subordinates are properly trained and adhere to company policies, practices and procedures including collective bargaining agreement when applicable; assists in first step grievances.
Evaluate and meet with subordinates to discuss work performance providing appropriate commendations and disciplinary actions to ensure employees are well equipped to meet and/or exceed job expectations.
Finance & Accounting
Participate in annual budget preparation as needed or requested.
Other Related Functions
Perform other special projects and assignments as directed.
Residency Requirement : All employees of the Philadelphia Gas Works (PGW) must live in the City of Philadelphia for the duration of their employment. If a candidate does not live in the City of Philadelphia at the time of hire, he/she must move into the city within twelve (12) months of his/her hire date.
We offer a strong benefit package that includes free basic health and dental insurance. PGW is proud to be an Equal Opportunity and Affirmative Action Employer, M/F/D/VAAP/EEO.
Location: 800 W Montgomery Ave, Philadelphia, PA 19122
While we appreciate all responses, only those who are uniquely qualified will be contacted.