Philadelphia Gas Works

Benefits Coordinator

Vice President-Human Resources Department
Employment Status
Regular/Full Time
Human Resources
Job Locations


Philadelphia Gas Works 


Looking for a challenge and ready to light up your career? 


The Philadelphia Gas Works (PGW) is the largest municipally-owned gas utility in the nation, supplying gas service in the City of Philadelphia to over 500,000 customers.  From its humble beginnings in 1836, PGW has grown into the large, modern facility that exists today.  As one of the nation's leading natural gas providers, PGW prides itself on stability and continual growth.  PGW is dedicated to becoming the Greenest Natural Gas Delivery Company in the region.


Make a difference in your future – Become part of the PGW Team!


Free Health Insurance – Free Dental Insurance – Pension Plan – Free Parking – Wellness Programs


Benefits Coordinator – Human Resources  


Philadelphia County Residency Requirement within 12 months of hire



The Benefits Coordinator coordinates the administration of health insurance programs for all company employees and benefit eligible retirees by providing services that include new employee orientation, open enrollment, responding to employee inquiries.  Incumbent clarifies eligibility rules and regulations, ensures enrollments and terminations take place in a timely manner and conducts periodic system audits to ensure integrity of manual and electronic files.


Coordinate all activities related to health insurance applications including but not limited to:

  • -Collecting and processing applications due to new hire, open enrollment or life changes
  • -Ensuring all paperwork is properly and timely completed with back-up documentation attached
  • -Ensuring all information and deductions are set-up in HR database
  • -Maintaining health insurance records and files and conducts periodic audits to ensure accuracy
  • -Ensuring carrier receives all applications timely via on-line insurance terminal, phone, fax or mail
  • -Conducting the health benefits portion of new employee orientation by outlining the programs, eligibility and enrollment procedures; distributes related materials and field questions.


Coordinate third-party administration of COBRA and HIPAA including but not limited to:

  • -Preparing COBRA information outlining the process for continued coverage, monthly premiums and termination of benefits date
  • -Opening tracking account for COBRA employees via personal computer
  • -Sending monthly premium statements and monitoring payments received
  • -Preparing HIPAA certificate upon termination of benefits


Coordinate and manage annual open enrollment meetings including but not limited to:

  • -Preparing initial drafts of communication material for supervisor’s approval.
  • -Arranging on-site meetings with insurance carrier’s marketing representatives.
  • -Sending literature to all employees informing them of open enrollment

Maintain monthly reports on additions, deletions and other status changes. 


Liaison with insurance carriers to update records; investigate and resolve problems.


Respond to inquiries from current employees, retirees, COBRA participants, management and providers regarding verification of eligibility, coverage level, claims processing, etc.; if necessary, refers inquiries to insurance carriers for resolution.


Enter data and prepare reports requiring a specific format or design.


Coordinate, complete, distribute and file documents required for Healthcare compliance survey, 65 Special Medicare coverage enrollment reports.


Perform other special projects and assignments as directed.


Bachelor’s Degree in Human Resources or Business Administration with course work in employee benefit plans.


2-3 years relevant work experience preferably in an office environment handling highly sensitive and confidential information.


Must have working knowledge of employee welfare plans including Health, Dental, Vision, and flexible spending accounts.


Must be familiar with federal, state and local regulations related to welfare plans including HIPAA, COBRA, Section 125, etc.


Must possess interpersonal skills and ability to maintain the highest level of confidentiality and impartiality.


Must have verbal and written communication skills with the ability to build long-term constructive and cooperative working relationships with all levels of staff including union and non-union workers, vendors, management and outside agencies.


Must be organized with the ability to handle multiple tasks at once.


Must be computer literate with knowledge of Microsoft Office.


Residency Requirement:  All employees of the Philadelphia Gas Works (PGW) must live in the City of Philadelphia for the duration of their employment. If a candidate does not live in the City of Philadelphia at the time of hire, he/she must move into the city within twelve (12) months of his/her hire date.


We offer a strong benefit package that includes free basic health and dental insurance.   PGW is proud to be an Equal Opportunity and Affirmative Action Employer, M/F/D/VAAP/EEO. 


Location: 800 W Montgomery Ave, Philadelphia, PA 19122


While we appreciate all responses, only those who are uniquely qualified will be contacted.   Local candidates will be given preference – interview expenses are not funded.



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